![]() With Amex's cell phone insurance, the primary line and additional or supplemental lines on your cell phone monthly billing statement are covered, so this could represent significant savings for families with additional lines on a single account. Having cell phone protection included at no cost when you pay your wireless bill with an eligible Amex card can save you hundreds in premiums each year - for example, my carrier is AT&T, and coverage plans start at $8.99 for one device and can go up to $40 per month for four devices. Should you switch to paying your phone bill with an Amex card? Any other documentation or information reasonably requested by us to support the claim.If the claim is due to theft, a copy of the police report filed within 48 hours of the theft.If a claim is due to damage, a copy of the repair estimate and photos of the damage. ![]() Copy of the insurance claim to your homeowner's, renter's or personal automobile insurance or any applicable cellular telephone insurance, or in the event that the claim amount is less your deductible, a copy of the policy's declarations page.Copy of the original phone purchase receipt or other sufficient proof of the phone model currently linked to your wireless account.A copy of your current cell phone service provider's billing statement.Your Amex account statement reflecting the monthly eligible cellular wireless telephone payments for the month preceding the date the phone was damaged or stolen.You'll need to provide documentation within 120 days of the loss, which may include: To file a claim, call the number on the back of your card. Replacement phones not purchased from a cellular service provider's retail or internet store that has the ability to initiate activation with the cellular service provider. ![]() Cosmetic damage that doesn't affect the phone's ability to send and receive calls.Phones that are lost or mysteriously disappear.Accessories (other than a standard battery and antenna).Phones that are rented, leased, borrowed, or received as part of a pre-paid plan.There are other terms and conditions to navigate - you can find your full guide to benefits on Amex's website - but here are a few key exclusions that are not covered: If you have other cell phone protection (such as a personal policy or one you pay for through your carrier), Amex's coverage is secondary to that - it will only pay for amounts not covered by your other insurance. There's a $50 deductible, and you must file your claim within 90 days of the incident.Ĭoverage starts the first day of the calendar month following payment of your monthly bill with your eligible card, and it stays in effect as long as you continue paying your bill with the card. When you pay your monthly cell phone bill with an eligible card, such as The Platinum Card® from American Express or The Business Platinum Card® from American Express, you're covered for the cost of repair or replacement if your phone is damaged or stolen, up to $800 per claim and up to two claims per 12-month period. How does Amex cell phone protection work? The Centurion® Card Exclusively for Goldman Sachs. ![]()
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